Floating Support

Visiting outreach support for young people who are ready to live more independently but still benefit from professional guidance and regular contact.

Step-Down Support

Support that moves with the young person

Floating support is a step-down model — designed for young people who no longer need 24/7 staffed accommodation but are not yet fully ready to manage completely alone. A support worker visits regularly, providing professional guidance and helping to maintain the routines and skills built during the supported accommodation placement.

What floating support looks like

Regular visits

Support workers visit the young person in their own accommodation 2–5 times per week depending on assessed need. Visits are planned but flexible.

Phone & text check-ins

Between visits, support workers maintain regular contact by phone and text. Young people know they can reach out whenever they need to.

Tenancy sustainment

Support with paying rent, understanding bills, maintaining the property, and managing the relationship with the landlord.

Crisis support

An emergency out-of-hours contact number is available. If a young person is in crisis, we can respond rapidly and liaise with relevant agencies.

Who floating support is for

Young people stepping down from C4U Homes supported accommodation
Care leavers who have moved into their own tenancy and need ongoing support
Young people at risk of tenancy breakdown or homelessness
Those transitioning from other residential providers into the community
Young people aged 16–21 referred by a local authority

Preventing homelessness

Early floating support intervention is far more cost-effective than dealing with tenancy breakdown and subsequent homelessness. Sustaining a tenancy is always better — for the young person and for the local authority.

Frequently asked questions

How many hours of floating support can a young person receive?

Hours are agreed at referral based on assessed need. We offer packages from 3 hours per week (light touch) to 15+ hours per week for more intensive support.

Can floating support start before the young person moves into their own accommodation?

Yes. We recommend starting floating support before the move — during the final weeks of supported accommodation — so a relationship is established before the transition.

What areas do you cover for floating support?

We primarily cover Slough, Langley, Windsor, Maidenhead, and surrounding areas in east Berkshire. Contact us to discuss the specific location.

Is floating support funded by the local authority?

In most cases, yes. Floating support for care leavers is typically commissioned by the local authority as part of the young person's Pathway Plan.

Refer for floating support

Social workers and personal advisers can refer directly. We also accept self-referrals where appropriate.

Phone07717 034353

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